Support

Get assistance with your website or your computers and other devices in the comfort of your home and office.

Website Support

Get assistance from our Website Specialist Support Team to help you get back on track.

Depending on your website plan, you may have free basic support or support services for a certain number of hours each month already included. Contact our team to find out.

Starts at $70/hr.*
Additional on-site call-out fees may apply.

*$35 charge applies for any support work less than 1 hour. $70/hr charge for all other hours. The availability of this service is based on our team’s availability. Additional cost for additional work or special requests may be incurred. Billed upon work completion unless required otherwise. Support available for websites we manage and 3rd party websites. On-site support restrictions may apply in line with Government COVID restrictions and your location.

Technical Support

If you are having issues with your computers, phones, tablets, internet, printers, or other technology in your house or office – our expert support team can help.

Starts at $70/hr.*
Additional on-site call-out fees may apply.

*$35 charge applies for any support work less than 1 hour. $70/hr charge for all other hours. The availability of this service is based on our team’s availability. Additional cost for additional work or special requests may be incurred. Billed upon work completion unless required otherwise. On-site support availability depends on Government COVID restrictions and your location. On-site support available for WA Metro and regional only. A list of locations can be found at the bottom of this page.

Download our Remote Assistance Tool

If you're on the phone or asked by one of our Tech Specialists to download TeamViewer
(to allow remote live assistance to your computer), press the button below.

Press 'yes' or 'allow' to any prompts that appear to enable the program to install and open.

Want to know more about the tool we use for remote assistance? Visit the TeamViewer website here.